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Outpatient Services Introduction

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Outpatient Services Introduction

A.Information about Outpatient Visits to Taichung Veterans General Hospital:

 

Category

Counter/Location

Opening Hours

Registration
in person

First visit

Customer Services Center

Morning sessions:
07:00-11:30
Afternoon sessions:
07:00-16:30

Note: 
1. First-time visitors are those who have never been to this hospital for a medical visit.
2. Registration can be done in person or online

Second and subsequent visits 

Outpatient Building

All counters

Morning sessions:
07:00-11:00
Afternoon sessions: 
07:00-16:00

1st Medical Building

2nd Medical Building

Second military Examination(for those who failed the first examination)

Counter 14, Outpatient Building

Morning Sessions:
07:00-11:30
Afternoon Sessions:
07:00-16:30

Pre-registration

Pre-registration in person

All registration counters and clinics can process your registration.

Office Hours

Pre-registration by telephone

(04)23741313 for help with registration

(04)23592312 for veterans

(04)23592525 for registration by automated voice system

 24 hours a day, 365 days a year

Pre-registration online

Website:http://register.vghtc.gov.tw/ 
First-time visitor: Go to the Customer Services Center first.
Second and subsequent visits: Go to the clinic waiting area for medical services.

Note:
1. Pre-registration is available for visits within 28 days (35 days for the psychiatry division).
2. Cancellation should be made at least one day before the intended visit.

 

B. Medical Fees:

Registration

Category

Amount

Outpatient

NT$ 100

Emergency Medical Services

NT$ 170

Category

Copayment

Copayment

Outpatient Visit

Referral

NT$ 210

Non-Referral

NT$ 360

Dental Visit

NT$ 50

Emergency Medical Services

NT$ 450

Rehabilitation
Physical Therapy Session

First Visit

NT$ 360

2-6 Visits

NT$ 50 (each time)

Copayment

Copayment for Medicine

Total

NT$ 0-100

NT$ 101-200

NT$ 201-300

NT$ 301-400

NT$ 401-500

NT$ 501-600

Copayment

NT$ 0

NT$ 20

NT$ 40

NT$ 60

NT$ 80

NT$ 100

Total

NT$ 601-700

NT$ 701-800

NT$ 801-900

NT$ 901-1,000

> NT$ 1,001

 

Copayment

NT$ 120

NT$ 140

NT$ 160

NT$ 180

NT$ 200

 

 

 

 

 

 

 

Notes:

  1. If you do not bring the required documents when you visit the hospital, you must pay in cash. However, if you bring the required documents and receipt to the service counter within 7 days after your visit, you will be reimbursed for the cash payment.
  2. If you want to have a physical examination for personal reasons such as an overseas visa, an examination, employment, marriage, etc., please register for an outpatient physical checkup, which is not covered by the national health insurance.
  3. If you need a statement of diagnosis, please register for an outpatient visit and ask the physician to write the statement for you. If you need another statement of the same diagnosis within 6 months, you can obtain it at the registration counter without making another outpatient visit.

C. Fees and Documents Required:

 

Category Status Documents Required Fees
Insurance Card ID Veterans ID Staff ID Passport
/ARC
Handbook for the Disabled Referral Slip Registration Fee Copayment
 
Insured
Veterans Unemployed V V V         None None
Employed         None According to the veteran’s/staff’s  rank
General V V     V     NT$ 100 According to related regulations
Low-Income Family V V           None None
Severe Illness           NT$ 100 None
Disabled V V       V   NT$ 100 NT$ 50
Referral  V V         V NT$ 100 NT$ 210
Hospital Staff V V   V       According to related regulations
Not insured General   V     V     Full amount

 

 

Notes:
1. Fees not covered by the national health insurance are charged according to this hospital’s regulations.
2. The Veterans Affairs Commission provides partial payment of fees for veterans according to their rank.

  Rank

% Paid by VAC

  colonel

  20%

  lieutenant colonel, major

  50%

  captain

  70%

  sergeant, private

100%